Privacy Policy
Last updated: May 18, 2026
This Privacy Policy describes how Oliva Park (“we”, “us”, “our”) collects, uses, and protects your personal data when you visit olivapark.com (the “Website”) or contact us about our residential properties.
We are committed to protecting your privacy in accordance with the EU General Data Protection Regulation (GDPR) and applicable Croatian data protection law.
1. Data Controller
The data controller responsible for your personal data is:
[COMPANY LEGAL NAME] [REGISTERED ADDRESS] OIB: [OIB NUMBER] Email: [CONTACT EMAIL]
For any questions about this Privacy Policy or to exercise your rights, please contact us at the email above.
2. What Data We Collect
Data you provide through our enquiry form:
- Full name
- Email address
- Phone number (optional)
- Country
- Buyer profile (Holiday home / Investment / Both / Just browsing)
- The content of your message
Data collected automatically when you visit our website:
- IP address and approximate location
- Browser type, operating system, and device information
- Pages visited, time spent on pages, referring URLs
- Interaction data (clicks, scrolls)
- Cookie and tracking identifiers (see our Cookies Policy)
We do not knowingly collect any special categories of personal data (such as health, religion, or political views).
3. How We Use Your Data and Legal Basis
| Purpose | Legal Basis (GDPR) |
|---|---|
| Responding to your enquiry and providing requested information (brochure, floor plans, pricing) | Pre-contractual measures at your request — Art. 6(1)(b) |
| Follow-up communication related to your enquiry | Legitimate interest — Art. 6(1)(f) |
| Website analytics and performance measurement | Your consent — Art. 6(1)(a) |
| Marketing, advertising and remarketing (Meta, Google Ads) | Your consent — Art. 6(1)(a) |
| Complying with legal obligations | Legal obligation — Art. 6(1)(c) |
We do not use your data for automated decision-making or profiling that produces legal effects.
4. Who We Share Your Data With
We share data only with carefully selected third parties who help us operate this Website and our business:
- Hosting provider — for storing Website data
- Email service — for handling correspondence
- Google LLC — Google Analytics 4, Google Ads, Google Tag Manager, Google Maps (USA)
- Meta Platforms Ireland Ltd. — Meta Pixel for advertising measurement (Ireland / USA)
- Professional advisors — lawyers, notaries, real estate and accounting professionals, where strictly necessary
- Public authorities — only when required by law
We do not sell your personal data.
5. International Data Transfers
Some of our service providers (notably Google and Meta) process data in the United States. These transfers are governed by:
- The EU–US Data Privacy Framework, where applicable
- Standard Contractual Clauses approved by the European Commission
- Additional safeguards required under GDPR
6. How Long We Keep Your Data
- Enquiry data (form submissions and email correspondence): up to 24 months after our last meaningful contact with you, unless a contractual relationship is established
- Analytics data: up to 14 months (Google Analytics 4 default retention)
- Marketing data: for the duration of active advertising campaigns and as required by the respective platform
- Data we are legally required to retain: for the legally mandated period (e.g. accounting and tax records)
After these periods, your data is deleted or fully anonymised.
7. Your Rights
Under GDPR you have the following rights:
- Right of access — to know what data we hold about you
- Right to rectification — to correct inaccurate or incomplete data
- Right to erasure (“right to be forgotten”) — to request deletion
- Right to restrict processing — to limit how we use your data
- Right to data portability — to receive your data in a structured, machine-readable format
- Right to object — to processing based on legitimate interest, including direct marketing
- Right to withdraw consent — at any time, without affecting the lawfulness of processing carried out before withdrawal
To exercise any of these rights, contact us at info@olivapark.com. We will respond within 30 days.
You also have the right to lodge a complaint with the Croatian supervisory authority:
Agencija za zaštitu osobnih podataka (AZOP) Selska cesta 136, 10000 Zagreb, Croatia azop@azop.hr | www.azop.hr
8. Data Security
We use appropriate technical and organisational measures to protect your data, including encrypted HTTPS connections, access controls, and regular security reviews. However, no transmission over the internet can be guaranteed 100% secure.
9. Cookies
This Website uses cookies and similar technologies. Please see our Cookies Policy for full details and your options.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the current version. Material changes will be brought to your attention through the Website.
11. Contact
For any privacy-related questions or requests:
info@olivapark.com